Cookie Policy
Understanding how we use cookies to improve your experience
1 What Are Cookies?
Cookies are small text files that are stored on your device (computer, tablet, or mobile) when you visit our website. They help us recognize your device and remember certain information about your visit, such as your preferences and actions.
Cookies are widely used to make websites work more efficiently and to provide information to website owners.
2 Types of Cookies We Use
Essential Cookies
These cookies are necessary for the website to function properly. They enable basic functions like page navigation, secure areas access, and remembering your login session.
| Cookie Name | Purpose | Duration |
|---|---|---|
| session_id | Maintains your login session | Session |
| auth_token | Authentication and security | 7 days |
| csrf_token | Security protection | Session |
Functional Cookies
These cookies enable enhanced functionality and personalization, such as remembering your preferences and settings.
| Cookie Name | Purpose | Duration |
|---|---|---|
| theme_preference | Remembers your theme choice | 1 year |
| language | Stores language preference | 1 year |
| visitor_session_id | Tracks your browsing session | Session |
Analytics Cookies
These cookies help us understand how visitors interact with our website by collecting and reporting information anonymously.
| Cookie Name | Purpose | Duration |
|---|---|---|
| _analytics | Tracks page views and interactions | 30 days |
| visitor_id | Identifies unique visitors | 1 year |
3 How We Use Cookies
We use cookies for the following purposes:
- Authentication: To keep you logged in and secure your account
- Preferences: To remember your settings and preferences
- Security: To protect against unauthorized access and fraud
- Analytics: To understand how our website is used and improve our services
- Performance: To ensure our website loads quickly and efficiently
4 Third-Party Cookies
We may use third-party services that set their own cookies. These include:
- Payment Processors: Razorpay and PayPal for secure payment processing
- Analytics: To help us understand website usage patterns
We do not control these third-party cookies. Please refer to the respective third-party privacy policies for more information.
5 Managing Cookies
You can control and manage cookies in several ways:
Browser Settings
Most browsers allow you to refuse cookies or delete existing ones. Here's how:
- Chrome: Settings > Privacy and Security > Cookies
- Firefox: Options > Privacy & Security > Cookies
- Safari: Preferences > Privacy > Cookies
- Edge: Settings > Privacy > Cookies
Opt-Out
You can opt out of analytics cookies by contacting us or adjusting your browser settings. Note that disabling essential cookies may affect website functionality.
6 Updates to This Policy
We may update this Cookie Policy from time to time to reflect changes in our practices or for legal, operational, or regulatory reasons. We will notify you of any material changes by posting the updated policy on this page with a new effective date.
7 Contact Us
If you have any questions about our use of cookies, please contact us:
- Email: support@chatapp.com
- Visit our Privacy Policy for more information